Set up user management
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Valid for the IONOS Channel Partner Program, IONOS Consulting Partner Program, and IONOS ISV Partner Program.
You can set up additional users within the IONOS Partner Portal, e.g. for employees of your company. You can use roles and authorizations to control which IONOS Partner Portal functions these users can use. This article shows you how to set up additional users and their authorizations.
Note
Users created by a partner log in via their own account.
Create users and assign rights
Log in to the IONOS Partner Portal.
In the navigation bar on the left, click on My company > User administration.
Click on Add user.
Enter the contact details of the new user.
Select the Role that the user should be assigned. Under Roles and rights you will find an overview of which roles are assigned which rights. Several roles can also be assigned to a user.
Confirm your entries with Add. The newly added user receives an email with a link to log in, which is valid for 30 days.
Note
The activation of a newly created user is explained in the Help Centre article "Activating a new IONOS Partner Portal user".
Edit users
Log in to the IONOS Partner Portal with your access data.
In the navigation bar on the left, click on My company > User administration.
Click on the three dots in the top right-hand corner of the user's tile.
Click on Edit.
Make the desired changes.
Confirm your changes with Save.
Note
If you change the user's email address, it must be verified again. As with the initial creation of the user, an email with a verification link is sent to the new email address.
Delete users
Log in to the IONOS Partner Portal with your access data.
In the navigation bar on the left, click on My company > User administration.
Click on the three dots in the top right-hand corner of the user's tile.
Click on Delete.
Confirm that you really want to delete the user.