• Help & contact
    • Spring Offers
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    In this article, we show you how you can schedule a call with your personal consultant or one of our experts.

    You have already activated your personal consultant

    • Log in to your IONOS account.
    • Select the Speech bubble icon  in the upper-right corner.
    • Click on Contact.
    • Select your preferred method of contact.
    • Now, you can either select As Soon as Possible or Schedule a Callback and provide us with a date and a time slot.
    • Complete the process by clicking on Request Callback.
    • One of our experts will contact you according to your wishes.

    You have not yet activated your personal consultant

    • Log in to your IONOS account.
    • Select the speech bubble icon in the upper-right hand corner.
    • Click on the Contact tab.
    • Choose your preferred method of contact.
    • Click on Contact an Expert.
    • Click on Create Appointment.
    • You may either select Next available agent or provide us with a date and a time slot.
      Note: the times are given in CDT. If you need help with converting the time to a different time zone, you can use a time converter like the one provided at worldtimebuddy.
    • Click on Submit.
    • One of our experts will contact you according to your wishes.