IONOS Inc. calculates and applies applicable sales tax for all products and services rendered in jurisdictions where it is subject to sales tax regulations. Products and services which are subject to sales tax vary primarily based upon the billing address, among other factors. Certain non-profit organizations may qualify for tax exemption if the organization meets the necessary requirements.

Jurisdictions Subject to Sales Tax

  • Alabama
  • Arizona
  • Chicago, IL
  • Colorado
  • Connecticut
  • District of Columbia
  • Georgia
  • Hawaii
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Massachusetts
  • Minnesota
  • Mississippi
  • Missouri
  • Nebraska
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Washington
  • West Virginia
  • Wyoming

Requesting Sales Tax Exemption

Organizations that have been granted tax exempt status by the state can attach a copy of their sales tax exemption certificate to an email sent to taxexemptform@ionos.com.

Processing Time

Processing time varies as certificates are reviewed and processed in the order in which they were received.

Status Determination

After a review of your submission, you will be contacted regarding the determination of your tax exempt status. In some cases, additional documentation may be requested before a final determination can be made.

Please Note:

Tax exemption status can not be applied retroactively for any previously generated invoices where sales tax has already been collected.