Administrative Forms

Most account changes can be performed without the use of a form by simply logging in to your IONOS account.

However, if you need or otherwise prefer the use of a form, you can find our administrative forms below along with their intended uses and where to send them upon completion.

Account Change Request Form

Use this form for the following:

Updating your address
Resetting the IONOS password
Changing account ownership
Adding or removing a company name

Fax to 1-610-560-1501 or email to process@ionos.com.

Download Form

Account Cancellation Request Form

Use this form for the following:

Cancelling a package
Cancelling package add-ons
Cancelling a domain

Fax the form to 1-610-560-1507 or email to cancel@ionos.com.

Download Form