• Help & contact

    In this article, we'll show you how to delete an IONOS email address in your account.

    Requirements

    A Mail Basic or Mail Business account.

    When you delete an email address using one of the top-level domains below, the same email address can only be created again 6 months after deletion:

    @online.com
    @onlinehome.com
    @sofort-start.com
    @sofortstart.com
    @go4more.com
    @sofortsurf.com
    @sofort-surf.com

    For all other domains, you can immediately create the same addresses again if desired.

    Guided Steps

    • Log in to your IONOS account and select the appropriate contract.
    • You will then be redirected to your email page where all the email addresses of your selected contract are being displayed.
    • Under the line containing the email address you would like to delete, click the gear icon In the Tasks column and select Delete.
    • Click Delete to confirm.

    Your email address has now been deleted, and the change will take place immediately.