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    This article will show you how to restart a domain transfer to IONOS and resend the confirmation email to the domain owner (Reg-C).

    IONOS will inform you by email if, during a domain transfer, certain requirements are not met or the domain owner rejects the transfer. The subject of this email is: Transfer of your domain [your-domain.com] not possible.

    Restarting the Domain Transfer from Your E-mail

    The email explains why the domain transfer failed and gives you the option to restart the domain transfer.

    If you wish to restart the domain transfer, follow these steps:

    The domain transfer will be restarted and the confirmation email will be resent.

    Restarting the Domain Transfer in IONOS

    You can also restart the domain transfer in IONOS.

    • Check that the Prerequisites for a Successful Domain Transfer have been met.
    • If necessary, consult with the current domain owner regarding confirmation of the domain transfer.
    • In the Domains section, open the page.
    • Choose your domain.
      Tip: Enter your domain's name in the search box to find it quickly.
    • Click Restart Transfer.

    This restarts the domain transfer and a confirmation email will be resent.